At Quality Concepts, Inc., we believe that one-on-one contact is the most effective way to implement a quality management system or to provide value-added maintenance services. This personalized approach leverages the consultant's experience when solving your unique problems.
Our people are skilled at both analyzing the needs of your business and interpreting what is needed for the standard to arrive at a workable solution. To do this, our people utilize process mapping techniques to get an accurate picture of the processes that are presently in place. This information is used to create or revise documentation or recommend improvements that would provide the most benefit to your business.
Knowing how important process ownership is, we involve your key personnel in the decision making, whether we write the documentation or fine-tune what already exists. We build a close relationship with your management team in order to provide an environment to learn more about the standards being implemented, something you just can't get out of a book, video, or seminar.
Quality Concepts Inc.'s goal is for your business to experience the immediate benefits from the implementation of the standards through increased productivity, profits, and customer satisfaction, while making it pain-free for you and your employees.